FAQ

Below FAQ are some common concerns of our customers before purchasing from us.
If you have other questions, please just send it to lacedbyjc@yahoo.com.

Filter by Topic
All
  • All
  • Questions

Questions

LacedbyJC is aimed at giving you the best hair experience and results in regards to quality and HD lace. Our mission is for you to love you hair and receive quality wigs and bundles. We offer goodies and hair care tips with each order. You should look and feel beautiful in your hair, and we committed to being a brand of reliability and trust.

We offer custom and pre-made units (factory-made). HD frontal and closure units

No return or exchange on custom wig orders these are wigs specially customized to customers preference

Tracking orders are updated once the order is shipped off and will be sent to your email.

Our wigs come with an elastic strap, adjustable straps + combs which ideal for for customers who are non wig wearers, and wants something that can easily remove and customers who prefer to not use glue.

Yes, we will assist you to install the template if needed

A lace frontal is used when you want to recreate the entire hairline from ear to ear and the hair can be parted freely to be worn in the middle, left, or right side. Frontal hairlines allow more versatility when styling, but also requires maintenance of the lace.

Yes, If there’s a particular way you’d like your wig to be made or customized that’s not offered on the website for eg., different variations of colour or length, frontal, wig cap, density etc. you can send us an dm about what you would like with, photo references we are responsive 24/7.

1/Tracking orders are updated once the order is shipped off and will be sent to your email. You will receive a confirmation email with an invoice of you order as well allow up to 24 hours

Lace Closures usually last between 2-3 months if cared for properly.

However, Lace Frontals have a shorter life span of 4-6 weeks or 1-2 uses due to their unique and delicate craftsmanship. It typically needs to be re-applied and strictly maintained in order to get the full wear.

Fill out our “Contact Us” form as soon as possible or DM us @lacedbyJC and give us specific details about your problem. We will kindlyl assist you in completing your order.